How to Deploy Medical Scribes in Your Organization

The use of medical scribes in healthcare organizations is growing in popularity as a way to improve efficiency and quality of care.  Medical scribes are trained professionals who work alongside healthcare providers to assist with documentation and administrative tasks, allowing providers to focus on patient care. If your healthcare organization has not yet used medical scribes, here are some essential steps to consider when deploying them.

1. Define your scribing goals

 
Before deploying medical scribes, you must define your organization’s use goals. Some common objectives include improving documentation accuracy, reducing provider burnout, increasing efficiency, and enhancing the overall quality of care. Defining your goals will help you understand the best way to deploy medical scribes and measure their effectiveness.

2. Assess your medical scribe staffing needs

 
The next step is to assess your organization’s staffing needs for medical scribes. Consider factors such as the number of providers, the volume of patients, and the complexity of the care provided. You should also consider the specialties of your providers and the demographics of your patient population.

Once you understand your staffing needs better, you can determine the number of medical scribes required to support your providers effectively. Remember that you may need to adjust staffing levels as your organization’s needs change.

3. Develop job descriptions for your scribes

 
Once you’ve determined your staffing needs, it’s time to develop job descriptions for the medical scribes. Your job descriptions should outline the duties and responsibilities of the role and the qualifications and experience required.

In general, medical scribes should have a strong understanding of medical terminology and excellent communication and organizational skills. They should also be comfortable using electronic health records (EHRs) and other relevant software and technology.

4. Recruit, interview, and hire medical scribes

 
With your job descriptions in hand, you can begin recruiting, interviewing, and hiring medical scribes. There are several ways to find qualified candidates, including advertising job openings on job boards and social media, attending job fairs, and working with staffing agencies or medical scribe companies.

When interviewing candidates, it’s essential to look for people who have the requisite skills and experience for the job. Be sure to ask questions about their medical knowledge, experience with EHRs, and their communication and organizational skills.

5. Train your medical scribes

 
Once you’ve hired your medical scribes, providing them with comprehensive training is crucial. Your training program should include medical terminology, EHR use, HIPAA regulations, cybersecurity awareness, and other relevant skills.

Training should be ongoing to ensure that your medical scribes are up-to-date with any changes in policies or procedures. You may also want to provide ongoing training in areas such as patient communication and provider support.

6. Integrate medical scribes into workflows

 
With your medical scribes trained and ready to go, it’s time to integrate them into your clinical workflows. Determine the best way to pair scribes with providers based on your organization’s needs. Consider factors such as provider schedules, patient volume, and the types of care provided.

Be sure to provide your medical scribes with the necessary technology and equipment to do their jobs effectively. This may include access to EHRs, computers, and other relevant tools.

7. Evaluate the effectiveness of your medical scribes

 
Finally, it’s essential to assess the effectiveness of your medical scribe program on an ongoing basis. Collect data on metrics such as documentation accuracy, provider satisfaction, and patient satisfaction to identify areas for improvement.

Use the data you accumulate to improve your medical scribe program over time. You may need to adjust your staffing levels, training programs, or workflows to ensure that your medical scribes are supporting your providers effectively.

Ready to Embrace Medical Scribing? Athreon Can Help!

 
Deploying medical scribes in your healthcare organization requires careful planning, recruitment, and training. By following the steps in this blog, you can successfully deploy medical scribes and improve your organization’s efficiency and quality of care.

If you’re considering deploying medical scribes in your healthcare organization or you’re seeking a turnkey scribing solution, Athreon can help. As a leader in medical scribing, medical transcription, and documentation services, Athreon has the expertise and experience to help you develop and implement a successful medical scribe program. Contact us for further details and to learn more about how we can support your organization’s scribing goals.