If you're considering using a transcription service to convert speech to text, you may have some preconceived notions about what to expect. Beyond perception, also, consider the practicalities from using transcription services.
If you’re considering using a transcription service to convert speech to text, you may have some preconceived notions about what to expect. Or, if you’ve used transcription companies in the past, your prior experiences have undoubtedly influenced your thinking. In this article, we’ll explore some of the most common myths about transcription services so that you can separate fact from fiction.
There can be wide variances in the technology transcription services offer. Some offer self-service AI transcription where you upload an audio file and get a draft transcript back quickly. Others provide all human-generated documents or a combination of transcripts generated by artificial intelligence and edited by humans for higher-quality and faster turnaround time. Your need for expediency, accuracy, and security will inform which approach is best for you.
There are vast differences in the capabilities between companies offering speech to text. The staff’s experience, the security of the infrastructure, the features and functionality of the technology, the types of work that can be processed, the turnaround capabilities, and more are critical considerations. To make sure you find the best transcription service for your needs, be sure to ask probing questions about what’s most important to you.
As with most services, the quality of the transcripts you’ll receive will be commensurate with what you pay. If low cost is your highest priority, you can find exceptionally inexpensive rates. However, in these scenarios, you should expect to get lower-quality transcripts back that you’ll need to revise substantially. On the flip side, if you’re willing to pay for high quality, the best transcription companies can deliver 98, 99, or even 100% accuracy.
Transcription companies may quote you by the page, line, minute, word, or otherwise. No matter how the company bills you, make sure the metric is clearly defined. For instance, charges per line are standard in the medical transcription industry. But, is the charge based on a gross line or 65-character line? If the charge is per 65-character line, what constitutes a character? Are spaces included? Make sure to read the fine print to avoid billing surprises.
The best transcription services offer a variety of productivity, technology, analytics, and consulting services in addition to speech to text. Take, for example, mobile apps and system interfaces. The most noteworthy transcription companies have invested substantially in developing advanced technology. These companies also employ staff that work closely with their clients to build custom solutions that enhance productivity and security.
While there are more options than ever when choosing between transcription services, there are wide variances in what’s available in terms of security, service, accuracy, turnaround, technology, and more. Before you trust your project to any provider, open a dialogue, and ask questions. Especially if your project is mission-critical or will be ongoing, do your homework and carefully vet options. And if you’d like a free trial with no risk or obligation, contact Athreon at 800.935.0973. We’d be happy to help you compare transcription service options, even if you don’t choose us, so you can make an informed decision.