In meetings and phone calls, meaningful conversations are happening in your business every day. You are probably already recording many discussions to reduce liability, for quality control and training purposes, or even to satisfy regulatory requirements. However, are you transcribing these conversations? Do you know how to make optimal use of the valuable data they contain, or are you just listening to recordings on an as-needed basis? If you aren’t transcribing audio to text, you likely are missing out on tremendous strategic opportunities for your organization.
Within the phone calls placed to your business each day, your clients are telling you why they love your product. They are explaining to your staff how your service could be improved. And, they’re saying why they’re taking their business elsewhere. If you could take these recorded conversations, convert the speech to text, and analyze the speech output, you could be making informed data-driven decisions to improve your business. As you think about the treasure trove of untapped data in your hands, can you sincerely afford not to make use of these conversational insights?
By partnering with a transcription service, you can extract meaningful information that empowers you to conduct research and improve business processes. For instance, insights can be shared with your sales team so they can better understand how to convert their next prospect. Likewise, you can detect behavioral patterns that help you mitigate employee attrition before a key staff member exits. Likewise, you can even take steps to mend strained relationships with your clients, so they don’t look to the door or disparage you online. For increasing numbers of companies, speech to text transcription services are helping data scientists with predictive analytics initiatives so that organizations can anticipate and better respond change.
With so many transcription companies available in the market, choosing the best transcription service for your needs can feel overwhelming. With Athreon, you benefit from a transcription company that has over 30 years’ experience in rapidly and accurately converting speech to text. We use a hybrid model of voice recognition and AI transcription technology that is backed by the most qualified human transcriptionists in the industry. With Athreon’s artificial intelligence transcription solutions, you can trust the transcripts we generate will help you improve your business decision making. This can lead to strengthened industry positioning and increased profits for your organization.
We invite you to contact us to learn more about our artificial intelligence transcription solutions. We offer a free trial so that you can try our transcription service without any risk or commitment. We’d be thrilled to show you how Athreon is the best transcription service to help your organization achieve new levels of success.